Stevens is right on this one...

Unbelievable that this can stand up to legal scrutiny. There'a a point at which we enter a Kafkaesque universe in which up is down, left is right, and arbitration clauses must be challenged by arbitration. Scary sh*t here, although to some extent you can understand it. Without any form of viable tort reform on the horizon, businesses have found a way around the courts by inserting these arbitration clauses. While I find 'em loathsome, I certainly understand the impulse.

Until we get serious about reform, and continue to allow jackpot justice in may areas, companies will continue to act in their own best interest. This is an unfortunate side effect of a business culture that's had enough.

in reference to: Editorial - Beware the Arbitration Clause - NYTimes.com (view on Google Sidewiki)